Shipping policy

At The Deerly, every product is made to order.
Rather than mass-producing inventory, each item is crafted specifically for you once your order is placed. This approach allows us to create unique apparel designed for hunters, anglers, and outdoor enthusiasts while reducing unnecessary waste. 
We work with trusted manufacturing and fulfillment partners across our global fulfillment network to ensure reliable delivery for customers worldwide.

DELIVERY TIME

Every item is printed after you order. Delivery times below are counted from the day you order to the day it arrives (calendar days), based on our recent US orders.

Product Typical delivery (US)
Shirts, sun hoodies & hoodies About 2 weeks — most arrive 10–18 days after you order
Phone cases About 1 week — most arrive 6–10 days after you order

During peak seasons and holidays, delivery can take a few days longer.

SHIPPING RATES

Continental United States
Shipping Method Shipping Fee
Standard Shipping $4.99 — free on orders over $60.00
Priority Processing & Shipping $9.99 — usually arrives a few days sooner than Standard
Alaska, Hawaii & Puerto Rico
Shipping Method Shipping Fee
Standard Shipping $12.99 — free on orders over $60.00

Priority Shipping is currently not available for Alaska, Hawaii, and Puerto Rico.

International Shipping

Selected products ship to selected international destinations. Delivery times vary by country, customs and local carriers. Rates and delivery estimates are shown at checkout.

Unsupported Shipping Destinations: 

At this time, we do not ship to:

- Armed Forces Americas (AA)
- Armed Forces Europe (AE)
- Armed Forces Pacific (AP)
- APO/ FPO/ DPO military addresses
- Guam (GU)
- U.S. Virgin Islands (VI)

If an unsupported destination is entered during checkout, shipping options may not be available.

Tracking Information

You'll receive a shipping email with your tracking number shortly after you order. Your item is printed first, so tracking may show little or no movement for up to 7 days. That's normal. Once the carrier has your package, updates may take 24–72 hours to appear.

Delivery Delays

Estimated delivery dates are not guaranteed. Occasionally, delays may occur due to:
- Peak holiday seasons
- Severe weather conditions
- Carrier network disruptions
- Customs clearance procedures
- High order volume periods
We appreciate your patience and understanding during these situations.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Please carefully review your shipping information before placing your order.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

Lost Packages

If your tracking information indicates that your package has been lost in transit, please contact us within 30 days of the last tracking update.

Our team will work with the carrier to investigate the issue and, when appropriate, provide a replacement or refund.

Need instant help? Thank you for considering The Deerly and if you have any questions, please don't hesitate to contact us via info@thedeerly.com. We're always happy to help.