Shipping policy

At The Deerly, every product is made to order.
Rather than mass-producing inventory, each item is crafted specifically for you once your order is placed. This approach allows us to create unique apparel designed for hunters, anglers, and outdoor enthusiasts while reducing unnecessary waste. 
We work with trusted manufacturing and fulfillment partners across our global fulfillment network to ensure reliable delivery for customers worldwide.

PROCESSING & SHIPPING TIME

Estimated Delivery Time = Processing Time + Shipping Time

PROCESSING TIME:

  • Most orders are processed within: 5-7 Business Days.
  • This includes order verification, production, quality inspection, and packaging.

During peak seasons and holidays, processing times may be slightly extended.

SHIPPING TIME:

United States Shipping:
We currently offer shipping within the United States through two shipping zones:

* Continental United States: 

Shipping Method Shipping Time Shipping Fee
Standard Shipping 8-14 business days $6.99
 Priority Shipping 6-12 business days $9.99

Free Standard Shipping is available for orders over $69.00.

* Alaska, Hawaii & Puerto Rico: 

Shipping Method Shipping Time Shipping Fee
Standard Shipping 8-14 business days $12.99

Free Standard Shipping is available for orders over $75.00.
Priority Shipping is currently not available for Alaska, Hawaii, and Puerto Rico.

International Shipping: 

We currently offer shipping to selected international destinations.
Delivery times vary depending on destination country, customs processing, and local carrier operations.

Typical delivery estimates:

 Region Shipping Time
Canada 8-14 Business Days
Australia & New Zealand 10-18 Business Days
United Kingdom 8-15 Business Days
Europe 8-18 Business Days

Shipping rates are calculated at checkout.

Unsupported Shipping Destinations: 

At this time, we do not ship to:

- Armed Forces Americas (AA)
- Armed Forces Europe (AE)
- Armed Forces Pacific (AP)
- APO/ FPO/ DPO military addresses
- Guam (GU)
- U.S. Virgin Islands (VI)

If an unsupported destination is entered during checkout, shipping options may not be available.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information. Tracking updates may take 24-72 hours to appear after the carrier receives the package.

Delivery Delays

Estimated delivery dates are not guaranteed. Occasionally, delays may occur due to:
- Peak holiday seasons
- Severe weather conditions
- Carrier network disruptions
- Customs clearance procedures
- High order volume periods
We appreciate your patience and understanding during these situations.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. Please carefully review your shipping information before placing your order.

If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply for reshipment.

Lost Packages

If your tracking information indicates that your package has been lost in transit, please contact us within 30 days of the last tracking update.

Our team will work with the carrier to investigate the issue and, when appropriate, provide a replacement or refund.

Need instant help? Thank you for considering The Deerly and if you have any questions, please don't hesitate to contact us via info@thedeerly.com. We're always happy to help.